Thursday, September 17, 2020

Critical Thinking and Decision-Making

We’ve all been there, right? We’ve all had that very important business opportunity. Maybe it was a big company meeting, or a job interview, or maybe it was a sale with a prospective client. Regardless of the situation, we’ve all had the same thought; was there something I could have done differently? How could I have been more prepared? What can I do better next time? The answer is simple; critical thinking.

Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision and minimizes damages if a mistake does occur. The components of critical thinking include the following:
Applying reason
Open mindedness
Analysis
Logic

On paper, no one would argue that they would prefer employees who demonstrate these behaviors. But what does critical thinking in the workplace actually look like?

An employee who applies reason makes better decisions based on prior knowledge. In their day-to-day activity, they are guided by their knowledge of the job, company, and industry to make decisions and solve problems. For example, a human resources department has identified public speaking skills as an important qualifier for a particular position. They decide to require candidates to make an oral presentation on a predetermined topic as a part of their second interview.

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