Friday, July 17, 2020

How has COVID-19 impacted ecosystems?

Our ecosystem has seen digital transformation initiative timelines accelerate from years down to months. Period. Businesses are closed so people are communicating, working and shopping online at unprecedented levels. This is digital transformation. Our customers need the tools to secure their data and optimize their networks to ensure a high-quality user experience.


In the coming weeks, CompTIA’s State, Local and Education (SLED) Committee and the Human Services IT Advisory Group (HSITAG) will explore the need to address both the immediate and long-term challenges of moving to remote work.

The pandemic has thrown a massive spotlight on the need for state and local systems to modernize. The most apparent has been the overly taxed Unemployment Insurance systems across the country. Many states have been forced to respond quickly with varying degrees of success. While the focus has largely been on Unemployment Insurance systems, there will be secondary and tertiary impacts because of increased demand placed on downstream services such as re-employment services, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefit systems. Similarly, there will be downstream effects to moving state and local employees who support these critical services to remote work.
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