Managed services may not be the revolutionary business model it was a few years ago, but with increased demand, outside investments, and innovative technologies on the way, there are plenty of opportunities for MSPs today—and tomorrow.
John Tippett, vice president of product, networking at Datto, recently talked about the current state of the managed services space—where the opportunity lies and where MSPs need to focus—on a CompTIA Volley podcast with CompTIA’s Carolyn April and Seth Robinson. The discussion touched on increased investments from outside the MSP space, why MSPs are a new target for cyber criminals and how new networking technologies will create new business for MSPs. Here’s a look at some of the conversation:
Outside Investment Is Changing the Game
There’s been a lot of M&A activity in the MSP space the last several years, largely between MSPs to create larger, regional or multi-national players. That’s helped validate the model and proved to be a productive and profitable business model. Now, the MSP industry is starting to see real meaningful investment—in the billions of dollars—flowing into the market from outside the industry, Tippett said. That’s helping to bring more buzz back to the MSP space, which in turn drives new business and new opportunities.
“We're at the beginning, in my opinion, of a new cycle, a wave of innovation and business development around the managed services model,” Tippett said.
CompTIA research reveals that there’s been a plateau in the number of companies transitioning from traditional reseller models to managed services—about 40% of channel firms now identify themselves as doing some form of managed services, April said. But that may be changing, as more companies take a hybrid approach—performing traditional resell activity and dabbling in managed services on the side.
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John Tippett, vice president of product, networking at Datto, recently talked about the current state of the managed services space—where the opportunity lies and where MSPs need to focus—on a CompTIA Volley podcast with CompTIA’s Carolyn April and Seth Robinson. The discussion touched on increased investments from outside the MSP space, why MSPs are a new target for cyber criminals and how new networking technologies will create new business for MSPs. Here’s a look at some of the conversation:
Outside Investment Is Changing the Game
There’s been a lot of M&A activity in the MSP space the last several years, largely between MSPs to create larger, regional or multi-national players. That’s helped validate the model and proved to be a productive and profitable business model. Now, the MSP industry is starting to see real meaningful investment—in the billions of dollars—flowing into the market from outside the industry, Tippett said. That’s helping to bring more buzz back to the MSP space, which in turn drives new business and new opportunities.
“We're at the beginning, in my opinion, of a new cycle, a wave of innovation and business development around the managed services model,” Tippett said.
CompTIA research reveals that there’s been a plateau in the number of companies transitioning from traditional reseller models to managed services—about 40% of channel firms now identify themselves as doing some form of managed services, April said. But that may be changing, as more companies take a hybrid approach—performing traditional resell activity and dabbling in managed services on the side.
More Info: comptia a+ jobs salary
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