Knowledge Management and Information Management

The easiest way to think about the difference between knowledge management and information management is to say that knowledge management centers on people while information management centers on processes. You could also say that information management focuses on hard facts while knowledge management incorporates opinions and intuitions as well.

Information management:
Emphasizes explicit characteristic of information: facts, figures and other hard data
Can be measured quantitatively in short time frames
Is easy to replicate
Is technology-based

Knowledge management:
Incorporates all aspects of an enterprise, including communication, management frameworks, organizational culture and organizational structures
Is measured by the changes in the behavior and work of individuals and teams over time
Leads to innovations unique to the company
Is people-based
Data — no matter how secure and organizations — proves its worth only when it’s used to deliver value to the business. In other words, the bits and bytes must be turned into information in order to be useful intellectual capital. Enter knowledge management: the process of capturing, distributing and effectively using knowledge.

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